Overcharged for very shoddy and incomplete work. The flowerbed in the front of the house is damaged and left messy, instead of creating a really nice garden border as promised and agreed to. The lawn/sod areas along the two sides of the driveway are also damaged and left messy and incomplete. One side of the driveway (asphalted) is crooked and a huge eyesore. The whole job was way below substandard. From the onset, dealing with Joe was ultra stressful; then his dad came into the picture and it got worse. I RUE the day I hired this company and now doubt whether those 5-star ratings on HomeStars (which really fooled me) were genuine and written by customers. I DO NOT recommend this company. In my opinion, it is a highly unprofessional gig with no shame and no pride in their work! Badly burned, ashamed for having been fooled, and still hurting...
- Approximate cost of services:
- $23,250.00
- Company Response
Hello, thank you for taking the time to provide us with your feedback, we’re sorry to hear that you were unsatisfied with your completed job. Our records indicate that upon completion and at receipt of final payment, you were in fact very happy and satisfied with the completed work. We went above and beyond our typical standard of business to meet you a couple of times at the garden centre, all in an effort to meet and exceed your expectations. We thoroughly document all requests and are very conscious of every customer property, treating each job as if it were our own; this has been our business model for over 45 years. If you have any further questions or concerns, please do not hesitate to contact our office. We look forward to working with you again in the future!
Cheers ,Joe