Reviews

10/10

My mom called Erin at the London store and detailed her wishes with respect to a new a refrigerator. Erin was pleasant, professional, and thorough as she placed the order, provided details of the warranty selections, and indicated that she would follow up once the refrigerator was ready to be delivered. My mom called me immediately to express her delight in Erin's quality of service. Clearly Erin possesses a passion for her career and refined people skills necessary to assist customers. I know that my mom will call on Erin when needing appliances in the future. Thank you Erin for serving my mom with excellence!

Approximate cost of services:
$1,500.00
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10/10

Richard conducted one repair and Jason conducted a separate repair. Both technicians are true professionals who treat me and home with the utmost respect. Both technicians are extremely knowledgeable of their craft, take their time to thoroughly diagnose the challenge, and replace parts as necessary. Both technicians take the time to explain their findings and for that I am genuinely appreciative. A tip of the hat to the behind the scenes folks like John and Nathan - your pleasant and helpful posture has not gone unappreciated. I find great comfort in having Roy Inch and Son's care for all my HVAC requirements. You can't argue with quality!

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are happy to hear that you enjoyed working with both Richard and Jason and we appreciate you choosing Roy Inch and Sons for your heating and cooling needs!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Brandon B. is consistently cheerful, professional and thorough when tending to the Air Conditioning needs of my home. Overall satisfaction with Roy Inch & Sons Service Experts ? 100% Likelihood of doing business again with Roy Inch & Sons Service Experts? 100%

Approximate cost of services:
$120.00
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