Reviews

10/10

I came across what i believed to be mold and had decided to turn to home stars for help. I contacted Canada's restoration services. John called me back with in moments. He then asked me how how he can help. I had many questions running through my mind and to my comfort not only was he able to answer my questions. He also advised me of steps i may take to prevent any additional possible health issues or further damage until he could inspect. He asked me if in could provide photos of areas in question as it would help determine severity of mould to my walls. We set up an inspection appointment for the next day. He arrived on time as per appointment walked through, asked for age of my home, determined he would need to pull samples to test for asbestos. Results came in and drywall compound and joints tested positive for asbestos. I panicked, john assured me the materials had not been disturbed and there was no risk of contamination. Went over regulations including third party testing of air with in my home while work was preformed to insure my safety. The crew showed showed up, Stephen as the lead technician with lori and terra. They were clean, professional and on time again. Stephen was able to walk me through the steps to be taken. He was very educated and to the point. They left my house clean and both asbestos and mold free. We are looking into rebuild options now. Thank you so much

Approximate cost of services:
$35,000.00
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Company Response

Hi Alex,
Thank you for the review. So glad that we could help out. Situations like this can be very difficult especially if you are unaware of the steps to take, steps which can be very daunting. If you would like our construction manager to contact our for the rebuild let me know. Again, so glad the your are happy, it was our pleasure!-Jon