Chris in Danforth

We received a good price from Timeless Glass compared to several other quotes received. Advertised on their website was a 10 business day installation or they would discount the GST so we went with them. The initial install was within 10 days as promised however one of the glass panels was neasured incorrectly. The installers were proceeding to install anyway until I questioned the placement at which point they admitted the error and that it would need to be cut again. Also my non-standard height door was not ready yet. They removed the already installed panels and advised they would put a rush on getting a replacement panel cut. Two weeks later I still had not heard from them and when I called they advised that they had broken the custom door and had to re-order again. The entire process took about 2 months and when I questioned the sales person about the 10 business day guarantee they advised that this was an old promotion from the year before... In the end I was satisfied with the work and recommended them to a relative however they also had a similar experience with scheduler not calling back and mis-cut glass resulting in over a month to re-cut and complete the job. I would probably still recomond them based on price however would attach a warning of the time expectations to complete the job and scheduling issues.

We have a 2' high kneewall in the front of our house and after arriving promptly at the scheduled time, the driver was able to place the bin on top of the kneewall and on the front lawn placing some plywood to protect the lawn. This saved me approx. $35/day not having to purchase a permit to place the bin on the street. Unfortunately the size of the demolition was slightly underestimated and the bin was filled within 12 hours. Surprisingly I was able to contact Cinzia via email Friday night and arranged a bin swap for the following morning. The second bin was filled by Sunday and I was again able to reach Cinzia to arrange a second bin swap for Monday morning. In the end there was over 8 tons of garbage removed and I was very impressed with the service and there was absolutely no damage to the lawn or kneewall after placing and removing the 3 bins. I would recommend Classic Disposal to anyone requiring a bin rental.