Reviews

10/10

I recently bought my home in Etobicoke. Prior to closing I had another mold company come to inspect the current conditions, the guy showed up with a flashlight and a ladder, nothing else. Afterwards, he also tried to tell me my job would cost around $20,000+ for remediation. This was discouraging news. As a last resort, I contacted my home inspector and asked for a recommendation for mold remediation. He recommended Steve, from Restoration 1. Steve was extremely friendly, professional, and understanding. I explained the current situation, what my wife and I were looking to do with the home, and he explained to me that he and his team would come out, assess the situation and give me a evaluation. Steve and 3 of his colleagues came to my home to inspect the mold. For starters, they brought with them: moisture meters, heat loss readers, flashlights, and other necessary equipment to complete the inspection of mold. After his thorough inspection, he told me the situation was not the end of the world, and was definitely not close to $20,000 worth of remediation. He walked me through the process and explained to me that this current situation the home was in, was definitely not a reason to get out of the deal just because of a little bit of mold in the house. This really made my wife and I comfortable with completing our purchase. Once we got possession of the home (on a Friday), Steve had his team start the remediation on the following Tuesday. They brought all the necessary equipment (many air purifiers, dehumidifiers, fans, etc.), and completed the work within 2 business days. The home no longer smells like mold, it does however smell like detergent used (which is eco friendly and not harmful to people), this is a much better scent compared to what it was prior. Steve has promised me that once I get the home tested for mold, if the mold tests come back showing there are still some higher than acceptable levels of mold that he and his team will come back until the job is 100% complete and no more mold is present. I would highly recommend Steve, Sam, Andre and the rest of their team at Restoration 1 to anyone who has any mold in their home and hes the common sense to have it removed for the good of their health, and the home. I will comment/review once again should I need to have Restoration 1 come back to complete any secondary mold remediation (if the tests come back showing it still hasn't been completely removed), just to update everyone in case they are curious. Great works guys, keep it up.

Approximate cost of services:
$4,500.00
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