On a Thursday around noon, in the middle of a heat wave, my wife and I brought our newborn son home. By 4 in the afternoon it was sweltering in the house. We called J&S and from the minute they answered the call they were a top notch service. The technicians that came to the house were terrific, explaining everything they were doing along the way. Terry at their head office couldn't be any more pleasant on the phone, calling every day until our unit was fixed to update us on the status as well as check in on the baby. I would highly recommend J&S to anyone needing their services, and I will definitely use them in the future as the need arises. Thanks J&S!!!