Reviews

10/10

We were hesitant at 1st after having a prior bad experience with a windows company. We had nothing to worry about! Rusco took our ideas and turned them into a beatiful finished product. JOnathan patiently answered all of our concerns. The work was done in a timely manner. When the wrong door handle was installed it was fixed in a day. Measurements were taken several times to ensure proper fit. The workers did a wonderful job & cleaned up everything. Other companies asked twice the price & wouldn't have done what we wanted. The finished product looks great and we are very happy. Rusco did a wonderful job and the people are very friendly and attentive to detail.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
As far as service goes this company doesn't have much to improve on. They communicated well, got back to me in a day whenever I contacted them and addresses all my concerns immediately. Made me very involved in the process and listened to what I wanted. They een followed up afterwards to make sure I was happy with the finished product. Very friendly, sincere people.
Any advice to offer fellow homeowners facing a similar project?
Shop around, ask all the questions you want no matter how insignificant they seem. Do some research and get to know your product before listening to someone else tell you what can or can not be done. And research the company your going to go with. Ask to see jobs they have already done. Don't be afraid to go with a smaller company (like Rusco) because sometimes they are more hands on and put more effort into their work. Stick to what you want...a good company will make every effort to do things the way you ask.
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