I had an issue with my backwater valve installation and Public Plumbing contacted me to rectify the issue and reimbursed me a portion for the issue. I was happy with how they followed up and dealt with the issue.
- Approximate cost of services:
- $2,100.00
- Company Response
Hello Sarah, thank you for reaching out to us. We are very sorry to hear that you are dissatisfied and apologize if there was any shortcoming on our part. We had sent out a second technician after being notified of the issue with the broken water valve and our technician offered the discounted price to fix it. We have our manager reaching out to you and hope to work with you to resolve any misunderstanding and take care of this issue.