We had a $10,000 furnace and A/C installed in July. We were given a "free" smart thermostat. It took 5 phone calls and 4 months to finally get a technician to tell us that we have to sign up for a plan before we can use an app to program it. Otherwise we could only manually change the setting. Pretty useless really unless you want to pay for a monthly plan. Very misleading. We asked for a programmable thermostat in its place, which we finally got.
- Approximate cost of services:
- $0.00