Furnace Malfunction the week before Christmas - 16394
I have been an Acclaimed client for many years for furnace cleaning and service and repairs, and have always been very pleased with the professionalism of the staff and the work completed. Last weekend, the Sunday before Christmas, my furnace started malfunctioning during very cold weather. I called Acclaimed’s emergency number and spoke with Ed. He talked me through a restart sequence which got the furnace running again. After determining what the problem was, he placed an emergency order for parts, and installed a new motor two days before Christmas, giving me peace of mind that I’d have heat over the holiday season. Thank you Ed and Acclaimed for outstanding customer support and service. Best wishes for continued success in 2016! Lorrie
- Approximate cost of services:
- $450.00
- Company Response
Thank you Lorrie for the wonderful full review! So glad Ed was able to talk you through a temporary startup and get the part before the holidays~lovely for you not to worry about that. All the best for 2016 too!