Worst/scariest experience I've had. I requested the vehicle to be transported in July from Halifax-Toronto, didn't receive it until the end of November. Took 2 weeks to pick it up, I requested that they pick it up at my house as the vehicle was not registered and could not be driven. They made me get a friend to take it to an auto dealership, where they outsourced the pickup to some other company. Gerry then called me saying that there were items inside the car which wasn't allowed, so I offered to have someone go to the dealership and take the items out. By the time my friend got to the dealership, it appeared that someone had already picked up the car and taken it to Halifax. I didn't hear back from Gerry for another 2 weeks, after sending him repeated emails and calling him almost daily. Then he emails me in ALL CAPS SCREAMING telling me that there were boxes inside the car and that it was all my fault, blaming me. Then he charged me more to get rid of the boxes, by this time 2 months had passed. He was then shouting orders over email for me to pick up the boxes at this random address in the middle of Toronto, and gave me no further information. I asked him to give me a call to give me more details and he bluntly said NO! PICK IT UP NOW! I didn't want the boxes in the first place and I was not going to go to a random stranger's house to pick them up. Another 2 weeks passed and I threatened to call the police if he didn't send me the vehicle. I had to get a lawyer involved to figure it out with Gerry because I was not able to get through to him myself. Gerry ended up sending the vehicle to the middle of nowhere in Toronto (3.5 months late), (remember I told them I needed it to be transported to my apartment since I was not able to drive it). The vehicle was in terrible condition (interior, exterior was surprisingly fine), with kleenex tissues everywhere, the license plates were removed, it smelled really badly. Overall, the worst service I've ever encountered. All I can say is, please do your research before choosing a service, ultimately I am the one to blame for choosing such a horrendous transportation service. After I did more research, it appears that Gerry has failed to deliver many times and he actually uses the car while he delays the process. He then says in his comments that only 1% of vehicles are delayed, YEAH RIGHT. If he is so busy as he says, he should hire more people to run an adequate service and stop wasting people's time and money.
- Approximate cost of services:
- $1,500.00