service on new liner and pool opening
Pioneer makes you pay ahead ... months and the dates for service and installing ... excuses weather etc... from last year . Their on site team of crew are individuals that will complain that they work 60 hours to 80 hours and do not get overtime...From their manager Adam or Andre ... no show on 6 o 7 service calls to repair damages are no reason for a client to get angry. You are to be on your way..... They have your full payment..... so I guess you as a client have to obtain legal recourse. Oakville
- Approximate cost of services:
- $3,700.00
- Company Response
We do take pre-payment to ensure booking confirmations. I understand almost all of the work we have completed at your home have been refunded. Unfortunately we are unable to perform service in your yard due to health concerns for our staff. We have been out multiple times to try and find ways to work together, but despite all attempts, we have had staff reported with concerns or symptoms and can no longer offer our services. We will of course make all fair and appropriate considerations for any overpayment or services not completed.