My furnace was not starting up at all. Decided to place a service call with Shiptons. Was advised that it would be $100 for a diagnostic plus the cost to repair. I agreed. Service guy was here as scheduled. Very nice guy. Brought him to furnace room... He Opened it up.... Pulled out the flame sensor, gave it a "spit shine", plugged her back in, and says "Good as new". I said "you're joking, that's it". I don't think the furnace was opened up for more than 3 min. There was no "diagnostic" assessment. No other area of the furnace was checked for proper functioning. A total of 3 minutes. I was then presented with a bill for $185. To which I replied "you must be kidding?" He wasn't kidding. As such, I was disappointed. Next time I'll be givin 'er a spit shine myself. Feels like I've just been robbed. Merry Christmas Shiptons.
- Approximate cost of services:
- $185.00
- Company Response
We're very sorry to hear you had a poor experience dealing with out company. Please contact our office at 905-549-4616 and ask to speak to management.