Clean-Clear Pools in Milton

Bought this vac, had it professionally installed, it turn on and off repeatedly the agreed there is an issue, and is a manufacturer defect. So I asked Duovac to send a repair person, they told me I had to remove it at my expense and ship it they will look at it and then send it back. This will takes weeks and I have to un install and reinstall a product that was defective from the beginning. Very poor customer service.