Reviews

10/10

Emmanuel George cleaned my furnace very rapidly. He put his little blue shoe covers on to protect my carpets. He was very honest and noticed after I had prepaid for 2 more years of coverage that I had already paid lat year for 2 years. He asked to see my previous bill and then told me he would get the office to credit me the charge. I was very impressed with his honesty. All the more reason to recommend Mersey for heating and air conditioning as well as the service!

Approximate cost of services:
$0.11
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Company Response

We appreciate your business and we are glad to hear that you've had a great experience with Emmanuel!

3/10

I suppose the duct work is cleaned. Instead of vacuuming up the dirt, it was blown out of the vents and I ended up having to vacuum the dirt from the floor. I am certaian there must have been more dirt than I vacuumed but I do know that he was blowing the dirt up out of the vents.

Approximate cost of services:
$371.00
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Company Response

We are sorry you were unsatisfied with your experience and would like the opportunity to make things right. Please contact us at CustomerService@ServiceExperts.com with your full name, address, and phone number and we will have someone follow up with you. We look forward to hearing from you.