We hired AICO to fix some damage in our kitchen that was caused by a fridge leak. AICO was able to provide us with a timely quote and start the project within our requested timeline. Upon starting the repair, mold damage was found underneath the fridge area that we weren’t sure was going to be there or not. AICO worked quickly to remove and remediate the mold damage to make the area safe for my family and I. Next came the repair to the flooring and drywall. After the initial completion of the repair we asked that it be redone as there were soft spots in the flooring and part of the drywall bulged out. It took 3 attempts to repair the floor and we were still left with a lose floor board and a significant gap between the flooring and trim. We've since hired another contractor to fix these issues. On top of this there was a piece of kitchen cabinet trim that needed to be replaced. It took significantly longer than we were told for the piece to be ordered and replaced and there is some noticable damage to the trim that we will need to fix. Overall we were not satisfied with the workmanship or the end result of the project.
- Approximate cost of services:
- $5,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are very sorry to hear this. Thank you for your time with our follow up phone call. Please feel free to call us on any craftsmanship as we will Warranty it for up to 2 years for the work performed.
