Eileen K.

Tim showed up at my home as I was getting quotes for a much needed single garage door, as mine is broken. April 30 2022 I e transferred Tim $500 for a deposit on a door that the contract reads would be installed between June 10 and 20th 2022. I did not bother him until August 8th and then the runaround ensued. On three occasions he booked, and we have prepared for him by making arrangements to be home from work and getting items out of the garage for him so he has room to work. On three occasions he does not show up and I have to reach out to him. There are lots of excuses but the main one is someone is sick. He then went behind my back and phoned my boyfriend and promised yet a fourth installation date and I know he will not show up. I am sending a registered letter and man did I have a hard time finding this business address. I did some digging and found his home address in Scarborough. I was going to file in small claims court, as I have the help of a lawyer friend. I now don't have to. I am a member of Durham Region Buyer Beware and I posted tons of our email conversations where Tim constantly and repeatedly flaked on showing up on dates he promised to install. My boyfriend even begged him to just give us the garage door, and we would pay what it was worth and install it ourselves, after he just would not return my $500.00. He would not, which also tells me that he did not even order my door. After people read the emails on Durham Region Buyer Beware, they couldn't believe it and called him out. He still tried to gaslight everyone saying this was my, the customers fault, because that is also his shctick. They were having none of it, as they can read. Tim was so shamed that he ended up returning my $500 and the admin of the group had to tell him to stop reporting my post to facebook because it is legitimate. Funny, another dissatisfied customer took to the group last night stating that his install had a broken window and after a year of trying to get that rectified he had to go to the manufacturer of the door, obtain a new window, drive the one hour baCK HOME and make the repair himself. Do your self a favour and do NOT use this company. He looks like he used to do good work, but now stonewalls and gaslights, trying to get people to just walk away from their downstroke. We took time off work unpaid, and cleaned the garage out for this guy on three occasions just to have to put everything back in. He does not care about your time or inconvenience. You have been warned again. Do yourself a favour, and do not give this person your hard earned money. This money I put down was my birthday gift from someone.....nice present huh...to have it taken from you.

Several countertops in Quartz as well as Granite done for me plus vanity installation over two houses and over 5 years. This company is the best in quality customer service and are just so pleasant to deal with. Last week I purchased another vanity top for Sarat and it exceeded my expectations with fast service second to none !

Guys were on time. They are courteous and we joked around a bit too. Truck is mint and all furniture was taken care of impeccably. Serge is great and the movers are fantastic. I consider this company my movers from now on. Don't hesitate to call them.