First the response time was very fast and on a Sunday to boot,less than 40 min.. Started work clearing drain and doing a camera inspection which I got to see the condition of the drain and everything was explained to Me with this visual aid as reference. DrainWorks had been to My house a year ago and when the service rep showed up He remembered the situation with the drain which was satisfying . You felt there is someone who is interested in His work. The workers were very professional and the only complaint is We lost an $50.00 bush to the digging of the drain. Sincerely L.Mac Donald
- Approximate cost of services:
- $2,000.00
- Company Response
**Thanks L. Mac Donald** We certainly appreciate your review and your patronage. It is nice to know that you were satisfied with our services again. To address your complaint though, we have no control over where your existing drains are located underground or where the landscaping is placed above. Most do not think twice about what may lie underfoot when planning the placement of a bush until there is a problem and access is required. Hope we have shed some light on your concern and we certainly look forward to being the plumbing and drain service providers you continue to rely on.