Reviews

10/10

Washer door not lock. Samsung recommended Elite. Booked diagnostic appointment. Was called/texted day before to confirm 3-hr window. They also said they would try to have part on the truck since I knew what the problem was. They arrived on the earlier side of the 3-hr window, had the part & prompted me to double check if I had an extended warranty. Turns out I did and had forgotten since machine was 4 years old. Repair done quickly and was covered by warranty.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.