Dennis in North York

We're outside of Toronto and were having trouble finding anyone to even take a look at the roof. C-Star were the only ones to make the trek and give a quote. The price sounded good but we understood it was too late in the year and we'd have to wait until spring. True to their word, once the weather was warm enough they made the trip and did the job. They probably could have used more daylight, more heat and less wind but they still got it all done in one day. Clean up was great and they even saved us money by pointing out that on closer look some work didn't need to be done. Made it through the big storm of early May without any damage. Kenny and Sing were great to deal with. Couldn't ask for more.

Water started to back up in the basement, and as confirmed by the city, one other company and Mr Rooter, it was a root problem with no easy fix. Robert and his crew started promptly the next morning, with the pipes replaced and backflow valve added by early afternoon next day. Robert was very friendly, explained everything thoroughly, presented options and was happy to answer any questions. He even helped me with a small DIY project. His crew were nice and courteous, plus with all the digging outside and breaking of concrete inside, left surprisingly little mess. The price was right in line, and in fact a little less than another quote we received. Starting with the nice lady who answered the phone, they have been great to deal with.

Nothing like a little sewage in the basement at Christmas time. Jay had been by for another issue last year, so we called again. He came over right away and went to work. Couldn't ask for better service.

Needed some minor brick repairs around the outside of the house. I know small jobs can be difficult to get done, especially in the fall, but we tried anyway. Otto's was one of two who responded from the five we contacted. Both estimates were about the same...we went with Otto's because they were sure it could be done before the real cold weather set in. Job was done....looks great. Won't hesitate to call again for the next round of repairs.

We were getting a new roof, but the chimney had to be fixed first. Bill had no problem getting it done for us, on time and at an excellent price. The chimney was rebuilt in less than a day, (it came apart very easily we're told.) and looks great. Only complaint is Bill has the same name as our roofer. That led to confusion a couple of times on the phone. Thank-you for a job well done.

Needed a new roof, so we called a few companies. Bill was the only one who looked in the attic, recommended more vents and also mentioned the chimney needed repair. (It did.) Their quote wasn't the most expensive, nor the cheapest. The job took a little more than a day, just because rain was possible. The crew were very nice, and clean up was actually better than I would expect for the job they are doing. Just to prove they are human though, there was one small section of flashing missing in an out of the way portion. Bill had someone by to finish it promptly. I don't think you can ask any more from them.

After a solid day of rain, we found more than just light coming from the dining room potlights. We knew the roof had a couple of issues, but the gentleman from Mr. Roof found a couple more. I'm guessing he was right as it has rained since and (knock wood).....no more water on the dining room table. They were very quick to respond and very nice to deal with.