Home furnace and air conditioning service
I purchased my current furnace and airconditioning unit from Mersey and have a service agreement with them and have had complete satisfaction with the units and service provided.
Thank you for being a PLUS customer! We hope you're staying warm and toasty this winter!
Initially I was very pleased with my pool fill in (Oct. 2015). All the workers were very extremely nice, efficient and the first part of the job was done well. But the job was finished in a hurry to beat predicted heavy rain and the final loads of soil and sod were laid in darkness. Far too much fill was brought in and some of this dumped in another part of the yard. The rest was put on the previous pool surrounds making it far too high. Some sod was laid over existing flower beds. Subsidence was evident after the rain and was noticed by Al when he returned to pick up his machinery. He promised to come back first thing in the spring to remove sod, even out the ground and replace the sod. The "warranty" also promises this. By spring the whole backyard was a disaster. More subsidence, deep wide cracks and a huge variation in levels. Every time I contacted Al I got excuses. Finally, faced with the loss of my backyard for the whole of the growing season and summer, I was forced to get alternative help. Also, something is very wrong with the final topsoil. Nothing will thrive in it - plants are stunted and yellowed. I suspect it is non-composted manure which would also explain the explosion of large barnyard type flies that occurred during the first hot weather. My advice to anyone using TPFIP. Hold back enough of the final payment to cover final landscaping costs. Susan Baker
In response to your claim Susan Baker...let's keep in mind that we all put in 100% that day and right up to 10:30 PM to beat the rain and asked you if you wanted the left over topsoil and you responded with a "yes" and directed us to put it in the area that you now claim we put in an area that you didn't want it. Let's also keep in mind that it was dark when the last portion of topsoil went in, we had flood lights on to complete it. We have been using the same topsoil for the last 15 plus years and have never had nor heard of such a statement before now. We should also make it clear that you never contacted us multiple times but only mentioned it to use in the early spring and I mentioned to you that it's still very early and wet. I also informed you that a machine of ours was hit by a bus in January for which we just got back Thursday June 30th. There was never any mention from us that we where NOT coming. Sorry that your experience was not good but at the very least you could be a little more honest with your statement. There was no need for that. If you recall as well, we left that night with our equipment on the trailer, so your statement about me coming back to pick up my equipment and seeing the settling, is just another fabricated untruth. Please if you have nothing nice to say or at the least be truthfull, don't say anything.
The job was done within budget and within the time promised by Allan Langdon and his crew who were all very efficient and very pleasant. All the fill in materials were high quality and they have provided a lifetime transferable warranty against sinkage etc.
