Reviews

8/10

I paid for the service, but realized I missed the spring service applications. When I enquired they said they would credit me on next year's renewal; I said what if I don't want to renew. They spoke to the manager and refunded me the credit that was going to be applied next year. Call instead of purchasing this service online

Approximate cost of services:
$364.00
Was this review helpful?
Company Response

John , thank you for your constructive feedback. We’re always looking to improve our services and your input helps us to do just that. If you have any suggestions please feel free to send us a message, we’d love to hear from you!

10/10

I saw the negative reviews but wondered why so I contacted Elite Granite and Marble and met J.P. the co-owner and installer. I spoke with him about the counter my wife and I wanted and I mentioned the negative reviews on this site and the mixed reviews on another site. After speaking with him and hearing his explanations, I learned to not jump to conclussions and to ask questions. The quote J.P provided was the same as other companies, but there was one difference; the other companies said our counter would need to have a seam. J.P said he could make our quartz counter without a seam and he did it. Once my wife and I decided to go ahead J.P had it installed in 4 days from the time we gave him a deposit. The price was competitive, workmanship was great, and my wife loves her new counter. Thanks J.P and Elite Granite and Marble

Approximate cost of services:
$2,850.00
Was this review helpful?