jdann in Burlington

The Ecotech installers (Vadim and his work buddy...sorry, I can’t remember his name) arrived for the install on Friday, October 16, 2015 as scheduled. At first, I was surprised that there were only 2 installers, as I thought there was going to be more of them, as I had 11 windows and 1 patio (sliding) door to replace. However, with how effective and efficient Vadim and his partner were, I can see why they may be mistaken for a ‘dynamic duo’. These guys did not need another person to ‘interfere’ with their work flow, as they went through the process with professional ease. This was my first ever window installation (and expense wise - hopefully the last ), so finding a reputable, affordable company to deal with / work with, was extremely important to me. I made it very clear to all vendors that quoted for my business, that I wasn’t necessarily looking for the ‘cheapest’ quote, but I was looking for the best value, and the best workmanship that I could get for a reasonable amount of money. After reading other reviews about this company, and making my own “apples to apples” comparisons, I believe I made the right choice with Ecotech. I am a big “do-it-yourself-er” for many household repairs and renovations, but even I know when something is beyond my skillset and requires professional knowledge and expertise. I had “brick to brick” window installations done only 2 weeks ago, so all has been well so far. However, I have attached a few photos of things I noticed the day after the install, just in case they are problematic in the future, and I’ll have ‘proof’ that this was only a day after the installation was completed. Don’t get me wrong, I am not (currently) having any issues with these things, but one never knows what the future holds.  In the first few pictures, you will see that there is a gap in the bottom left corner of the aluminum capping that has not been covered with caulk. I was told that this was intentionally done to aid against possible condensation, and as you can see by the other photos, this was done (or, err, not done??) on multiple windows, so until I have any doubts to the contrary, I will accept the explanation and reasoning for this as true (for now). Additionally, if you look carefully (4th photo) at the top of this window – the glass – I cannot tell if this is glue or adhesive from when the window was actually manufactured, or if it is slight chipping of the glass itself. This window is in the master bedroom, and again, unless I have problems with the window (leakage, condensation, frost build up, non-efficiency, etc), only then will I worry about it. For now, we’ll leave it alone and see how it holds up over the upcoming winter. If I have anything (negative) to report, I will revisit this review and update my commentary as necessary, but I’m hoping that doesn’t happen, as I am overall very pleased with the work that was done, and with the professionalism demonstrated by Vadim and his partner. I was quite impressed at how skilled these guys were, and they wasted no time in getting right to work, and kept at it until around 7:00 p.m. as it started to get dark out. They made sure all the windows were installed, and then Vadim came back the next day to finish up the window trim, caulking, capping and clean-up. Overall, I am very pleased with the quality and efficiency of the install from start to finish. These guys were not ‘time wasters’ and did not ‘cut corners’ at all… they seemed to use endless amounts of spray foam, window caulk, etc., and were extremely generous in the amounts being used to make sure that everything was sealed properly (more than I thought they would use). They also replaced all the inside window trim with brand new trim, and even went to the extreme of covering the nail holes with wood filler, then caulked the indoor trim as well…. VERY, very thorough! For me personally, you hear all the horror stories of unscrupulous, crooked and dishonest contractors / tradespeople, so having this professional team that seemed to take a lot of pride in “doing things right”, spoke volumes about the company itself and the quality of the people they select to do the trade. Again, unless I have future problems with the items listed above, I highly recommend Ecotech as a professional window installation company. Thanks guys, I greatly appreciate all your hard work!