When Gulliver's technician came out to do an estimate, he recommended replacement of both springs ($195 each) and all 10 rollers ($175) which, along with labour, came to $690! I was a bit staggered and after phoning around found those prices to be way out of line and when a second company came to sort things out, the rollers were fine and normally last the life of the door. The springs, which are only replaced when they actually break, did not need replacement either. Everything was checked, adjusted, silicone sprayed for the price of the callout fee!
- Approximate cost of services:
- $690.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?