Am very pleased with the service i received. It's 1 am on Thanksgiving Monday. Just before going to bed I went to my basement laundry room to see that there was a pool of fluid at the floor drain. Went to the basement bathroom to see also back up of fluid in the shower floor. Ran the taps in the basement to confirm my fear that the main line was clogged. Called few companies, Roto Router, was the only one that offered to have a person on site in under 2 hours. Spoke to Jason on the phone who was concise and gave me a quote over the phone. The others i called stated there would be a fee to come by and then tell me how much it would cost once there. Needless to say i went with Roto Router. Edward, was the guy they sent. He was polite. He first checked the main outside. Determined it would be best to approach from the basement. He came in. Took his shoes off before entering. Was careful bringing his equipment to my basement. Ran the snake to clear the drain. Cleaned up and was done. I was very satisfied. Thank you!
- Approximate cost of services:
- $305.00