David in Leaside Toronto

The interesting thing about this review is that is for a job that was NOT initially done by Belyea, but they were nonetheless extremely helpful when I called them on the phone for a second opnion. We had had our gas boiler serviced by another firm and the serviceman -- who we took to be honest and competent -- told us that the boiler was getting insufficient oxygen, and that this carried a danger of Carbon Monoxide poisoning. The solution, he said, was to install special ductwork, at a cosr of several hundred dollars. In situations like this I've found that service people sometimes give erroneous advice, so I called Belyea for a second opinion. David Graeme spent about 20 minutes on the phone with me, building up a mental picture of our basement and the airflow in our house,, and after carefully reviewing the situation said that it was possible that there was a simpler solution. I arranged for a serviceman to come by, and he was equally helpful, and did, indeed, find a simpler (and considerably less expensive) solution for us. Considering, as I said, that this was initially not their job I found this to be a very impressive approach to customer service.

Our house is over 100 years old, and a neighbour called to ask if we had looked at the roof lately. It was deteriorating fast. A neighbour recommended Doug Pearse of Quality Restorations, saying they had done high quality work on his house at a reasonalbe price, on time and on budget. This was our experience too. In addition, the tradespeople, and Doug himself, were a pleasure to work with -- utterly straightforward and professional, making very good recommendations on the various small questions that came up. All in all, a very positive experience.