An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
This is the second time we have had a roof replaced by Penfolds and I would like to take this opportunity once again to thank you and your company for all the work and consultation you have provided to us. We had used Penfolds eleven years ago at our previous home and were so impressed then that we knew that there would be no other roofer we would use for our current home. You are to be commended for the excellent quality of work and the prompt and efficient service you provide. We are very glad that we took Sean’s advice and went with Ecoroof rubber shakes. It looks amazing and it is very comforting to know that it has a 50 year warranty that is transferable should we decide to sell the house. I am sure this will be a selling feature. Many people have driven and walked by complimenting us on the look of the roof as well. The curb appeal of the house is lovely and the quality of the workmanship is evident. It was a refreshing experience to deal with a company which did exactly what it committed to do. From the initial contact with your salesman (Sean Crowther) onward through all the delivery people, workmen, supervisor (Jason) and office personnel, we were treated like we were your only customers. We would not hesitate to use Penfolds.
- Approximate cost of services:
- $45,000.00
- Company Response
It is not very often that we get the opportunity to do multiple roofs for someone. We are very happy to have you as a repeat customer, and the Ecoroof is a fantastic product. We are very happy to hear that you are pleased with our service second time around. All the very best - Shaun Mayhew