Bought a stove. Great product. The leg snapped off. Thats ok. What is not ok is how Tasco is handing this. Repeated calls. No call back s on status. Left a message 2 weeks ago. No call back. Left a message with the Cust Service Manager this morning. Will give her 24 hours before going to the Toronto Star. I've got a really long fuse.....I'm Fed up.
- Approximate cost of services:
- $2,400.00
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- Company Response
Hello. We're sorry to hear about this and apologize for the inconvenience it has caused. We understand that you've spoken with one of our representatives, Cathy, and she has scheduled the delivery of an exchange unit for you. Please let us know if there is anything else we can do to help! You can reach out directly to us at tasco.communitymanager@tasco.net.
