The project was started one day late. I have no issue for the project. But I am not happy when I found out my neighbor pay less than me. My house is a duplex, my neighbor's roof has same size as mine and both of ours roof were replace by raid's roof at same time. I changed the rating to 10 after company reached out to me to offer same price as my neighbor's.
- Approximate cost of services:
- $5,500.00
- Company Response
Hi Mike,
Thank you for your review. Originally the contract was to do only your half of the duplex. However, when the installer showed up they removed a portion of the shingles off your neighbours roof. When your neighbour came home in the process of removing his shingles, the installer realized that he had made a mistake. To our surprise, your neighbour agreed for us to continue replacing his roof. He came into the office to pay his bill & asked for a discount. Feeling obligated to him because of the error on our behalf, we felt it appropriate in this situation to give him a $200.00 discount.
We are glad your install went smoothly & we enjoyed helping you with you roofing needs. All the best!
Calvin & Jessica Reid