Spent $500 on an extended warranty last year for an extra 3 years. Today, the repair guy cam and told me the company is out of parts and will call me back to let me know when they can fix. I got the run around the entire afternoon and also found out that when I paid my warranty extension last year they overcharged me by $500. Now they want to refund me but can only do it on an old expired Visa card even though I gave them my new card or asked for a check. They put me through huge inconvenience to get my money back from my visa company even though they messed up. NEVER EVER buy any product or extended warranty from Sears. They are the worst company on Earth for a reason.
- Approximate cost of services:
- $1,000.00
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