ALBERTA TO VAN ISLAND from Toronto

The family oriented outlook for this company is NOT! One of the reasons, I wanted to use their business. Yes! Very quick to reply on first part of business, scheduling, answered to emails or phone calls promptly. Not until my table base was missing, when dropped off at location. My husband didn't receive my copy of inventory. JUST THE BILL! They moved the furniture so quickly, unfortunately no count as I mentioned no second receipt which I know there was. Took 6 weeks of constantly phoning trying to make arrangements for the table base they did say they had at the Richmond warehouse. Finally, after my BBB complaint, they refound the table... The girl asks so it is plastic?...she knew what the table looked like (as I texted her the picture) and it was made of wood. Flippantly, well that isn't it after all. Heads up! The insurance waiger....A WASTE OF TIME! I have no one to thank as I am sitting with a table top and four chairs!! Any complaints I will guarantee they will be not calling you too quickly...as they do not.