Reviews

10/10

After agonizing over the choice of a company to replace all our windows (close to 20 in total), as well as our front and patio doors, we decided to go with Becker Windows & Doors, and we couldn't be happier! Alex dropped by to go over everything with us in detail and answer all our questions, and when we had more questions by email, he always responded very quickly. He was very clear right from the start that it would take 4-8 weeks for all the windows to be ready for installation, because the company makes all their windows to order. About 6 weeks later, we were contacted by the office to schedule installation, and the crew who showed up (Danny and his assistant, whose name I forget) were very professional and completed the whole installation in under two days, including cleanup! They were quick and thorough, and we've been very happy with everything so far (it's been a couple of months since everything was installed): not a single issue with either the windows or doors. In conclusion, we're totally satisfied with the product and the service provided by Becker. Heartily recommended!

Approximate cost of services:
$20,000.00
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Company Response

Thanks for the great review Mr. Pitt. We truly appreciate your business & taking the time to wright an honest and thorough review. In today's competitive market and a wide variety of product to choose from we are glad that you chose "Becker" window product for your home. All made locally in Canada.
Thanks again for your kind words! We always appreciate a recommendation,

Becker Window team Whitby ON.

10/10

We had a small fruit tree that died on us last year and we wanted it removed. Eric got back to us immediately when we reached out by email – the most responsive of the companies we contacted – and he and his team managed to make it to our house even faster than he had estimated. The job was completed with no fuss in about 5 minutes flat, and to top it off, Eric then offered to give advice and do a little extra pruning on some other trees and bushes on our property – he said he felt that what he charged us (the minimum amount that he could) should cover more, so he went ahead and provided more. Thanks for the great work and service!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the great review! I am glad we were able to help out wth your tree care needs.

Happy Thanksgiving!

Eric Batty

10/10

When our old porch columns (wooden) started to rot, we shopped around for replacements. Craft-Bilt had one of the best-looking all-aluminum products we found, and one of the best prices for the quality of the product. To top it off, installation was completed weeks earlier than we anticipated, in just a couple of days (to remove all the old columns, put up the new ones, and install new railing). The job was completed quickly and very professionally: the new columns look excellent, the installers were careful with the rest of the porch structure, and we look forward to enjoying the new railing for years to come.

Approximate cost of services:
$5,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Francois,
Thank you for your kind words. Enjoy your new railing and columns.

10/10

After a fair amount of research online (bbb.org, homestars.com, etc.) and getting quotes from four companies, we decided to go with Convertible Air for our new furnace and hot water tank: the price was competitive and the brand names and models slightly higher quality than what other companies sold. The installers arrived a few minutes late but took the time to explain what they were going to do and got to work. They ended up venting the equipment on the opposite side of the house to the original equipment (after checking with us and explaining why), which saved us money on the required length of venting pipe and made a lot more sense (the original equipment wasn't installed in the best way possible). The work was all finished and everything cleaned up much earlier than we anticipated. Everything works great and we're very happy with the quality of the work and the professionalism of the installers.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Francois. It was great to meet you and provide the quality service you and your family deserve. I really enjoyed the through questions you had before making your choice because it was certainly informed. Feel free to contact us anytime. - Sean Kesavan