Reviews

0/10

They did not prime with requested primer or in some areas at all. In the areas they did prime they did not wait for it to dry causing off colour top coat. They painted over dirty wood and crumbling old paint, no drop cloths or fall arrests. They caused over $2000 dollars damaged to 5 year old roof voiding 11 year warranty. They tried to return to fix the poor workmanship and scraped two 12 inch long and 3 in wide scraps in aluminium between two windows. The lower section was so poorly done I sanded it down my self and re-primed and painted it, while they tried to fix the rest. They tried to lower the price but I was not willing to pay a cent more until all damage was accounted for and repairs are done. The warranty was less then the warranty given by the makers of the paint. I'm worse off then when I started.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

While we always appreciate feedback from our customers, we’re very sorry this unfortunate circumstance occurred. We have since taken additional quality control measures to ensure that situations such as this do not happen. Exceeding our customer’s expectations is our first priority.

0/10

I wright this without prejudices. He was referred by someone we respect, and things started well. I provided pictures, and was specific about the need for it to remain a 2 vehicle garage. The reconstructed masonry leans and is twisted, the original bricks could not be matched, so they decided to use half on one side and half on the other. the sloped roof pools. Aluminum siding was done very poorly (dings, bumps and scratches all over). The concrete pad was not a uniform thickness, and they damaged a drain pipe in the smoothing process. The garage no longer fits two trucks. My big mistake was not being specific on the contract. Get it all in writing before you start, was not helpful as he claimed after the fact that that's not what he meant. He kept saying " wait till I'm done you will love it" I am ashamed to show my neighbors, and will be undoing most of it and paying someone to redo most of it. I have learned that going to court is a waste of time, people like that will just stiff you in the end, even if you win. He threatened a lien, I payed him to stop work and never come back. His workmen have been showing up at my house asking for money .

Approximate cost of services:
$168,000.00
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