Do not use this company. I canceled my account balance in May. July 27th i receive a letters stating I owe $52 and my account will be sent to collections. When I call to inquire they tell me it was for a battery back in feb. I never received a statement and when I spoke to them to cancel my acct why wasn't I told then I was 2 months delinquent in my payment. I bet they didn't even change a battery. Some made up fee to get a few bucks out of me before switching. Terrible customer service. Go anywhere but here
- Approximate cost of services:
- $52.00
- Company Response
Hello Natalie, we would like investigate this charge of $52. If you can send your contact information to communication@protectron.com, I can forward this to the appropriate team. Please include "Homestars" in the subject line. Thank you. - Natasha