Reviews

10/10

I've been using this company for over six years. Just got my AC unit serviced. Great service and very reasonably priced. Professional staff and they do a thorough job. Would definitely recommend them to anyone.

Approximate cost of services:
$150.00
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3/10

Would never recommend Octavio and his company to anyone. He's good at his job but only when he shows up and must be present to supervise his crew or they won't do the job correctly or show up at all. They actually damaged parts of our home and never repaired them. We started our three level addition to the back of our home in October 2014 and he never finished. The job was to have been completed up to drywall, including both inspections by the city. The framing was never completed and paperwork for the first inspection was not sent in full. We had to hire our own engineer to prove the foundation and footing was even complete. The job was to have been completed within two months, tops. Needless to say, it was not. Our house was open to the multiple -30 degree weather days and nights over the entire winter. In fact, after demolishing our upstairs washroom, they never capped the plumbing. We didn't find out until coming home one day during the January thaw and we found that our kitchen (directly below this washroom) had caved in and water was pouring down into the basement. Left numerous messages about coming to repair it and he finally came and just did some provisional plumbing. His promise to repair our kitchen (not part of the renovation) never happened, nor did the replacement of the damaged basement carpeting. In fact, all my upper kitchen cabinets still sit in the basement after having to remove them from the damaged walls. Our laundry was disconnected in November 2014 and he never finished the work necessary to reconnect it. We finally contracted another person to do the work in July 2015; this was after repeated promises and conversations with him where he promised to show up the next day, the next week, etc. The last time he was at our house to do any significant work was in April 2015 when we shamed him into making our home with our young family secure by properly installing the back and side doors with locks in the addition. They'd been purchased for months and we'd been "securing" our home using sticks propped behind the doors. My husband and I would never recommend Octavio to anyone; he isn't truthful, will tell you sad stories and promise the world. We have a four year old; our house was bleeding heat over one of the coldest winters in history, no laundry and a nightmare of a renovation. He took our money and delivered little on his promises. Makes us believe the previous reviews are fake. We'd upload pictures but it's too embarrassing. Hire at your own risk.

Approximate cost of services:
$60,000.00
4 of 4 people found this review helpful.
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