I purchased a store demo kitchen that had a full pantry included with pull out drawers and rotating shelves. One cabinet had a damaged mechanical component that prevented fully opening the door and rotating the shelves. Paul responded the same day when I inquired and was able to diagnose likely issues and potential costs over the phone after texting some pictures to him. When he arrived to inspect the cabinet, he confirmed what he suggested over the phone but sought to come up with a solution I was comfortable with, that allowed me to fully pull out and open the pantry door and avoided a $1K repair bill, costing less than a third of that. I really appreciated Paul's sincere efforts to look out for home owner's best interests and taking the time to come up with a creative solution that allowed me to use the cabinet, many thanks Paul !
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the review