Susan M from Toronto

After a terrible experience with another contractor last year, we were hesitant to proceed with any work. "Straight Up" restored our faith that there are good ones out there! Tony came and walked around the house with me while I pointed out the areas of concern. Knowing we might not be able to afford all the repairs needed, Crystal was able to break down the estimate costs into separate line items so we could budget what we needed done now and what could wait until the future. We indicated the work we wanted done now and a revised quote was emailed to us. An estimated start date was given to us and within 1 week of that date the job was started. The workers were terrific! They worked steadily, safely and neatly - always busy when we checked in on them. I would definitely recommend them for any work you need done and am considering calling them again when the budget allows for more work to be done at our house!