(9.5/10) I'm a bit late providing my review of Modular, however had always intended to do so. In summary, the renovation was done extremely well. Like any successful project, it was largely due to the project team who were on top of every detail. We're especially grateful to Dmitry, who spent an tremendous amount of time patiently answering our questions, and providing great advice (and Milan before that). In fact, Dmitry often went above and beyond - for example, he worked with the stone manufacturer to get the colour we liked, then drove to our house on him way home to show us samples.
Our sales person, Bole, was also great to deal with. Never did we feel any pressure to commit to the project. In fact, Bole also provided great advice each step of the way.
Like any larger projects, there are always bump along the way. Where we encountered a few problems, was with a few of the sub-contractors. Specifically, we were disappointed with the window quality, and even more disappointed with the installers. They were a bit rude, made an installation mistake (forgot a window), and left a mess upon installation. In the end we felt that we overpaid for what we got. Modular did however send a crew out immediately to clean up the mess, and pretty much always responded quickly to similar requests.
The only other sub-contract issue was with the upper/lower stairs. The measurement was out by about 4 inches which presented a problem for us when finishing the interior.
On the positive side, Sean, the owner/operator of StarTech Stucco did an phenomenal job on the stucco. We were struggling with what size molding to put around the windows, and Sean had one of his crew hold up each piece while we debated which to choose. Sean's initial molding recommendation was the right choice.
Overall, we've very pleased with the finished product that Modular provided, both in quality and the cost of the work. We would recommend them without hesitation.
