kitchen and bathroom renovation
If its management of your renovation project with reasonable contractor costs (materials and labour) and project coordination that allows you to lead your regular working life, then Klondike Contracting is not the company for you. We had a scheduled two month renovation project that turned into eight months full of stress. (Granted, I was away for one month, but...) Our project manager was rarely on site to catch critical errors (eg. substandard insulation, delivery problems, framing errors, electrical errors, etc.). This responsibility was left, for the most part, to us. Though many of the trades did provide good service, the costs for some (especially the electrician, mason, and tile-setter) were outrageous. Unfortunately, we only discovered this after we gained more experience. In addition, we were asked to cover costs (plus the 25% profit and management fee), from the contingency fund, damage clearly caused by the tradespeople to our property on the first day of work. Had we to do this project again, Klondike Contracting would not be our choice.
- Approximate cost of services:
- $55,000.00
- Company Response
Although we at Klondike are disheartened that we have a somewhat dissatisfied customer, we understand that we work in an industry where we can’t please everyone. This project, being a renovation in a heritage house, was not straight forward from the beginning. The client chose to do her own design & hence had limited drawings and/or detail for our trades. Despite this, we did our best & our trades did provide excellent service, as mentioned by Hillary. The end result is a beautiful, well finished space that was completed more than $3000 under budget.