Terrible. Negative billing, improper countertop and sink installation resulting in blistering and lifting, refusal to honour contract guarantee and refusal to go to job site to see damage. Owner did not follow up on job site and has never seen the issues with the kitchen, Very poor customer service. Complaints have been lodged with Better Business Bureau and The Ontario Consumer Protection Agency.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Honour the contract. Provide proper customer service. Follow up on job sites. Ensure the job is done right.
- Any advice to offer fellow homeowners facing a similar project?
- Use a different company.
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