Reviews

10/10

I contacted Stain Protection Services looking to get a new off-white sectional protected. I was looking for an environmentally friendly options and after reading many great reviews contacted the company. Paul responded very quickly, answered my questions thoroughly and reassured me I didnt make a mistake choosing such a light fabric. He is very passionate about his product, professional and provides outstanding customer service from start to finish which is very impressive. I'm very happy to be able to enjoy our new sectional - worry free!

Approximate cost of services:
$400.00
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Company Response

It was our pleasure to Protect your beautiful new Sofa, Cherie. It is our job to keep your furnishings looking great for many years to come. We pride ourselves on our superior customer service, and tailor this service to our client's needs. We will always strive to exceed expectations. Thank you for your strong support of our services.
Paul Lucas
SPS-Stain Protection Services, Inc.
https://stainprotect.ca
Cell: 647.779.7755

10/10

Just preparing to leave for holidays and realized the fridge compressor was hotter than hot and the fan was not working. Called Cascade and a wonderful woman answered the phone and said Steve would be here within an hour to assess and see if it could be repaired before leaving for holidays. Arrived on time, very professional and knowledgeable, provided excellent service and repaired the fridge within 30 minutes. I can now go on holidays with peace of mind. This was truly extraordinary customer service!!!! Thank you! Thank you! Thank you!!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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