Project was poorly mismanaged. The overall construction was done fairly well. Paul and the crew were nice friendly guys. However, damage to our fence, and window well from the machines took place. It was only after threatening to hold back funds did the owner agree to fix the damage. Subcontracting was a problem as mentioned in a previous review. Coping stones were set completely out of level, mitres were out of whack. When I called to have them return to take them out before mortar set, noone would come. Suffice it to say I had to to remove 5 4'0" stones by hand by myself and clean the cement off.! We had beautiful weather for four weeks and after initial installation of pool, subcontractors would show up for a only a few hours a day - this delayed the completion of the project. Overall, nice crew but poor management.
- Approximate cost of services:
- $50,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?