mayoush, Forrest Hill

Before the winter we called Tip Top Trough to do some down pipe work for us. They provided exceptional service. There was a patch that was installed in the wrong colour just to get the service in before the snow. They said they would come to replace it in the spring. Low and behold without even contacting them they called us to let us know the work would be done that day. I had forgotten about this but Tip Top Trough did not! This is what i call great customer service. I plan to use them again and would highly recommend their services to others.

I live in Forest Hill and we have several downpipes that go into the ground beside our house. One day we had a huge leak in our basement and needed an immediate solution. We had several waterproofing companies quote on the job and all were in the several thousand dollar range. My neighbor suggested we call the eavestrough company they used to install the eavestrough on their newly renovated home. I called and spoke to Pierce at Tip Top Trough and I scheduled a meeting with him the next day. He offered me another solution and explained why it would work. Being an honest contractor he also told me that there is a possibility that it would not work and waterproofing would be the next logical step. I took his advice and his solution worked like a charm. Not only did they save my basement, they also saved me an arm and a leg. Thank you.