Installation of a home alarm system
I had initially spoken with someone at their office to book an appointment for a home alarm installation. Days later when the representative arrived at my home for the appointment, he informed me that there was a fee/charge involved with the "promotional" service advertised in which I was unaware of, and had not been advised via telephone prior to the scheduled appointment. Due to this discrepancy, the representative fairly resolved this fee/charge issue by waiving it as he realized it was an error on their end. As a result, I signed the 3 year contract, had the installation completed by their sub-contracted technician (on another day), and have had no problems since.
- Approximate cost of services:
- $200.00
- Company Response
Thank you for your kind words. It is been a pleasure working with you. We are glad to know that you are happy with the product and services.