The finished product was great, but poor professionalism. After completing the work be began to yell at me for the money for the job. I would have had the cheque ready for him as soon as he was done if he would have told me. In no way was I not going to pay, I just didn't have it ready at that moment. If he politely asked like a normal human being instead of yelling at me I would have recommend him.. But definitely not now.
- Approximate cost of services:
- $1,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I emailed you the night before..requesting payment to be ready upon completion. I did an amazing job on your ceiling and the work area was protected and left clean. I never once raised my voice.. when I asked you about payment you brushed it off as if it did not matter and was not very important to you.Yes getting paid does matters to me.
I take pride in my work, I am very courteous, show up when I say I will. I do not think it is fair for you to give me a 5 rating based on a payment inconvenience. The work is done, there was no issues I cleaned up and you where very happy with the finished work as you conveyed to me " wow, you really have the knack for this stuff" Your words exactly.I am an indépendant contractor not a huge company.. I never asked you for one cent up front, paid for all the material out of my pocket and took all the risk. so yes I expected payment upon successful completion and have not had any issues with this as it is the normal when dealing with smaller I/O's.
I hope you enjoy your ceiling and every time you see it you reflect on what you have decided to do here as it is not an accurate reflection of our dealings and does not reflect the workmanship and the non issues all the way through until it came time to pay.