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0/10

BIGGEST MISTAKE EVER!!!!Burkes Restoration was the 7th of 8 contractors we interviewed, Gary the owner inspired confidence and trust. When we told him this is our first time doing anything like this - renovating an old home - we had been renting and saving for years - so we made our decision carefully. we were pleased when we told Gary our budget and he took the job- though I did wind up losing my kitchen island mainfloor laundry and gas fireplace - his price was in the middle of the quotes we received - and were very happy when he promised to "hold our hand" through the process and assured us he would be there regularly - checking on things - job started in spring 2012 now in summer 2015 - ensuite is unuseable, we have a hole that Gary's company left in the family room ceiling - and many things done very poorly, areas not painted or stained properly etc. the list continues - Gary kept promising to fix and complete the job- he then hit us with an invoice for an additional $180000.00 - we asked repeatedly what it was for - because all along he assured us we were on target with costs and we had already paid him more than 86% of the cost - he never provided an explanation for this outrageous new bill and then a few months later served us for this amount. We are now fighting to keep our home - also for most of the time he had one guy on the job who had only been with the company a few months - who was was rude and disrespectful - to us and his employer - when I complained and told him Gary promised us more bodies - he told us that was a common ploy they use -

Approximate cost of services:
$169,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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