I paid for weed control and date was set, nobody showed, when I called them they claimed not to be able to access the back yard. I prefer to keep the gate closed during the day for security but on this day I left it open for them to provide service. They rescheduled for the following Monday and again I left the gate open and again nobody showed, I received an email stating that they would come on Wednesday, rain is forecasted for that day. I called them to speak to somebody in customer service and was told that they don't have any customer service, from what I've found with this company it's the only thing that they've been honest about. I cancelled the service and would not recommend them to anybody.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sorry to hear about this Randy. If you could forward your contact info to bgibson@greendrop.com, I would like to rectify this.