Mandy from Toronto

I was very disappointed with my interaction with the company. Because this renovation is for a condo unit, we needed to be very diligent regarding getting approval and had a need to uphold certain standards. We were extremely straightforward with the standards and had even brought a copy of the floor plan (official version from the developer). After all of that he quoted us a price which we thought was reasonable. To be honest the only reason we went with him was because his was the only company that was able to do both carpeting and laminate flooring. It was our way of trying to minimize the hassle of dealing with multiple companies. Once we put down money for a deposit he then immediately told us he needed to charge more because of the standards we requested. It was a couple hundred more so we just bit our tongue. Unfortunately that wasn't the end of it, he then showed up for an official estimate and said that our floor plan didn't match and wanted to charge us another couple hundred more. At that point we said no and he refused to return our deposit. In the end he ended up charging us $200 for the estimate. We have had this condo renovated many times in the past 20 years yet, we have never had any company tell us that our floor plan was not "to scale" or accurate. In fact, we ourselves have made measurements and can attest to this floorplan being accurate. I would NOT recommend this company under any circumstance. I can not say as to what their work product is but I refuse to do business with a company that lacks basic ethics.