Lori from Nepean

While I have never visited the store in person, I have used Nepean Kanata Lock and Door on two separate occasions and have been very pleased with their friendly and professional service. The company provides good advice and recommendations without unnecessarily encouraging you to buy expensive products you likely don't need. I would definitely go back to NK Lock for any future lock/door needs.

Temperature in fridge was not cold enough and frost was accumulating in the freezer so I called Appliance Surgeons. The receptionist was professional and courteous and was willing to check if the technician/repairperson could visit that afternoon but I opted for an evening time slot. Appointment was scheduled for 6-9.30pm, technician arrived shortly before 6.30pm. He took the time to explain the problem and was friendly and easy to understand. Price of the job was more than I expected but I feel it was worth it given the level of service and the fact that the parts/labour are guaranteed for two years. I would certainly use this company again and recommend to friends/family.