Reviews

6/10

I would say be careful when choosing your fence here. They give you these tiny sketches to pick your fence from, which don’t at all accurately depict what they look like in real life. The fence we got was also heavily scratched on the inside. They tried to say it was done in transport but this was impossible. They weren’t willing to budge on their 20% restocking fee despite all of this, until we agreed to purchase another fence from them. Just be careful and see the exact fence in person before purchasing it.

Approximate cost of services:
$1,700.00
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Company Response

We’d like to understand more about what happened with your fence order. Typically, if materials are picked up on your behalf they can’t be damaged in transport if they are moved around or not strapped down in the same fashion we use. Please email us more details so we can assist you and take a look into this. Please include your invoice number
cmarra@romafence.com

10/10

Don't waste your time with big name companies!! These guys provide amazing service at the most affordable prices in Toronto (and trust me, I must have called hundreds of companies for quotes!). They were so nice, accommodating and friendly, and went above and beyond what we asked for or expected at no extra cost to us. Plus they seemed very genuine and trustworthy, and I trusted them around the house.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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